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Let’s Work—and Succeed—Together.

Skilled employees are the foundation of a quality guest experience. 

Because we own and operate many of our properties, we’re familiar with what works, and what guests expect from the Red Roof® brand experience. We empower our franchisees with the training and knowledge needed to keep guests satisfied and returning.

Red Roof® was named a 2016 Learning! 100 Winner by Elearning Magazine, joining top global learning organizations like the American Heart Association, Cisco, the Department of Defense, and Scripps Health. We were also named to Training magazine’s Top 125 in 2017, for excelling at employee training and development.

Field Training

Here are just some of the many ways we support our franchisees:

  • A Field Trainer is assigned to locations to complete on-site training for every conversion and new location opening (average training is four days, with additional post-conversion support).

  • One-on-one personal training is available on demand (scheduling subject to availability).

  • Our Field Trainer distribution list yields quick response times—one email is sent to all, and the first available trainer offers assistance.

  • All Field Trainers have many years of hotel management experience, in addition to expert knowledge of all Red Roof programs, applications, and procedures.

  • All Field Trainers are experienced in franchise operations and adapt training to the specific needs of each franchise partner.


Management Training
Here’s how we help you empower your team to lead: 

  • Field Trainers design and create training materials and job aids to specifically assist the field.

  • Brand Information Training is an owner-operator onboarding program to learn Red Roof systems and routines, and build relationships.

  • Management Trainers provide follow up support to all managers and owners after the completion of the management training program.



Continuing Education

  • Take advantage of continuing education courses and live monthly webinars, with a blend of Red Roof specific courses and personal and professional development options.

  • Improve your skills with online training, regional meetings, and external conferences.

  • The manager’s quality training seminar is offered twice annually (two days each) to assist with improving service and quality through the eyes of the guest.

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